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This Privacy Policy sets out exactly what information 244bet collects when you open an account, use your wallet, or contact our support team — and how we keep that information secure. Access to our platform and the scope of this policy depend on your local law and eligible regions.
When you register an account with us, we collect the details you submit — your name, contact information, and the wallet identifiers you use for transactions through bKash, Nagad, or Rocket. We collect this because we need it to process your account activity, confirm your identity where required, and respond to any support request you raise. We do not sell your personal information to third parties. Data we hold is used only for platform operation, account management, and compliance with any legal obligation that applies to us in the regions where we operate. If you make a deposit or withdrawal using bKash, Nagad, or Rocket, a transaction record is created in your account history — that record is accessible to you at any time from your account dashboard after you log in. We retain records for as long as your account remains active and for any period required by applicable law. Where our legal obligation ends, we remove data according to our internal retention schedule. Any change to this policy will be posted on this page, and the updated version takes effect from the date it is published. Continued use of your account after a policy update means you have seen the new terms. If you do not agree, you should stop using your account and contact support to request closure.
Transaction amounts and timestamps linked to bKash activity on your account are stored in your account history. You can view these records from the transaction section of your dashboard after login.
Nagad payment records are attached to your account profile in the same way. The record shows the direction of the transfer, the amount, and the date — nothing more is stored beyond what the transaction requires.
Rocket wallet activity follows the same data handling as other local payment rails. Records are kept for the retention period required by law and are available to you on request through the support channel.
This policy applies specifically to data collected and processed through the 244bet platform — your account, your payment activity, and your direct communication with us. It does not govern the practices of external services that you access from links on our pages, or the policies of payment processors such as bKash, Nagad, and Rocket, which operate under their own separate privacy terms. Understanding the boundary of this policy helps you know exactly who is responsible for what.
Any personal data you submit when creating or updating your 244bet account — including login credentials, contact details and identity documents — falls within this policy. We store and process this data solely for account management and verification purposes as required.
Payment activity processed through bKash, Nagad, or Rocket generates a record within your account. This policy covers how we store and protect that record on our side. The payment processor's own data handling is governed by their own separate policy, not ours.
We collect standard browsing data — such as pages visited and session duration — using cookies and similar tools. This data is used to improve the platform experience and is not linked to your personal identity unless you are logged into your account at the time.
Links to external websites, payment gateways, or third-party tools that appear on our platform are not covered by this policy. Once you leave our platform or interact with a third-party service, their own privacy terms apply and we have no control over those practices.
You have practical choices about the personal data we hold. If you want to review what information is stored against your account, log in and check the account settings section — your profile details, contact information, and linked wallet identifiers are all visible there. If you spot an error in your account details, you can update most fields directly from your account dashboard. For changes that the dashboard does not allow — such as the name on your account or your registered contact number — raise a request through our support channel and we will process the correction after verifying your identity. If you have a question about a specific data point, whether it is a transaction record connected to a bKash payment or a document held from a previous identity check, contact support with the specific detail and we will respond with what we hold and why. You may also request that we close your account, which triggers our data removal process subject to any legal retention obligation that applies at the time.
Log in and open the account settings page. Your stored profile data, payment wallet links and transaction history are displayed there. Nothing about your data is hidden behind a separate request for routine account review.
Edit fields directly in your account dashboard where the interface allows it. For locked fields — name, registered number — contact support with your request. We verify identity before making the change to protect your account from unauthorised edits.
If you are unsure why a particular piece of information was collected, or want clarity on how long a document is retained, contact our support team with the specific detail. We will explain what we hold, the reason it was collected, and the applicable retention period.
Send a closure request through support. We process the request and remove personal data according to our retention schedule, keeping only what is required by law. You will receive confirmation once the process is complete.
If you have a question about this Privacy Policy, a concern about how your data is being used, or a request that goes beyond what the account dashboard can handle, use one of the contact paths below. Include your registered account details and a clear description of your request so we can match it to the right record and respond without unnecessary back-and-forth.
Open the live chat window from any page on the platform. Describe your privacy concern directly and include your account reference. The support team can pull up your account records and walk you through the data we hold.
Send a written privacy request to our support email address shown in the contact section of your account dashboard. Written requests are useful for correction or deletion requests because they create a clear record of what was asked and when.
Log in to your account and use the internal message or help request function to submit your query. This method automatically attaches your account identifier to the request, which speeds up the handling of data-related questions.
We apply access controls to your account data so that only authorised processes and personnel can read or modify it. Your password is stored in a hashed form — we do not hold it in plain text, and our support team cannot retrieve it, only reset it. For payment-linked data such as your bKash or Nagad wallet identifier, we store the reference needed to match transactions to your account, not your full wallet credentials. Cookies on the platform collect session and preference data; you can manage cookie preferences through your browser settings, though disabling certain cookies may affect how account features function. If this policy changes, the updated version is published on this page and the date at the top of the policy reflects the most recent revision.
Account data is stored with access controls that limit who can read or edit records. Payment identifiers for bKash, Nagad, and Rocket are stored only as transaction references. We do not store full wallet credentials beyond what processing a transaction requires.
We use cookies to maintain your session and remember account preferences. Cookies do not store your payment details. You can adjust cookie settings in your browser; the effect on specific account features is shown in the cookie notice displayed when you first visit the site.
Passwords are stored in hashed form. Support cannot retrieve your password — only reset it after verifying your identity through the registered contact on your account. If you suspect unauthorised access, contact support immediately through the live chat or dashboard message path.
When we update this Privacy Policy, the revised version is published on this page with a new effective date. We do not send individual notices for minor wording changes. Significant changes that affect your rights or data handling practices will be communicated through your account dashboard.
These are the questions we hear most often about how 244bet handles personal data. If your question is not answered here, contact support through the live chat or dashboard message path and we will respond with the specific detail you need.
We collect the details you submit during registration — your name, contact information, and any identity documents required for account verification. We also collect the wallet identifiers you link for bKash, Nagad, or Rocket transactions, and standard session data while you browse the platform.
Yes. Log in to your account and open the account settings page. Your profile details, linked payment wallet references, and transaction history are all displayed there. For records that are not visible in the dashboard, contact support with a specific request and we will tell you what we hold.
We remove personal data according to our internal retention schedule once your account is closed. Some records — particularly transaction history linked to bKash, Nagad, or Rocket payments — may be retained for the period required by applicable law. We keep only what the legal obligation demands, nothing more.
We do not sell your personal data. We share data only where it is necessary to process a transaction — for example, passing a wallet reference to bKash, Nagad, or Rocket to complete a payment — or where we are legally required to do so. Payment processors operate under their own separate privacy terms.
You can update most profile fields directly from the account dashboard after logging in. For locked fields such as your registered name or contact number, raise a correction request through support. We verify your identity before making the change to protect your account from unauthorised edits.
This policy covers your use of the 244bet platform. Whether you can access the platform and what that access covers depends on your local law and eligible regions. We recommend checking the applicable legal position in your location before using the service.
The updated policy is published on this page with a new effective date at the top. For significant changes that affect your rights or how we process your data, we will post a notice through your account dashboard. Continued use of your account after the effective date means you have acknowledged the revised policy.